Frequently Asked Questions
How can I place an order?
You can place an order by adding products to your cart and proceeding to checkout. You need an account to place an order.
What payment methods do you accept?
We accept all major payment methods through Mollie, including iDEAL, credit cards, PayPal, and bank transfer.
How long does shipping take?
Orders are shipped within 1-2 business days. Delivery time within the Netherlands is 1-3 business days, international 3-7 business days.
Can I return my order?
Yes, you can return products within 14 days of receipt, provided they are unopened and in new condition. Return shipping costs are your responsibility.
Are the cards authentic?
Yes, all our Pokémon cards are 100% authentic and sourced from official distributors.
How can I contact you?
You can reach us at info@lioncard.nl or through the contact form on our website.